Last updated on February 12th, 2026
Zusta Digital Marketing Solutions is a digital marketing company. All our services — including website design & development, search engine optimisation (SEO), social media marketing, paid advertising management, content marketing, and branding — are delivered electronically. No physical products are shipped, and therefore no shipping charges apply. Our Delivery Policy below explains how our services are delivered to you:
SECTION 1 – Mode of Delivery
All deliverables are provided digitally — via email, shared cloud folders, project management tools, or by publishing directly to your website, hosting account, or advertising and social media accounts, as applicable to the service purchased. Nothing is delivered by post or courier.
SECTION 2 – Project Timelines
Delivery timelines depend on the service or package purchased and are communicated in the applicable proposal, package description, or written agreement. Work commences after confirmation of payment and receipt of the required content, information, access, and approvals from you. Delays in providing these inputs may extend delivery timelines accordingly.
SECTION 3 – Communication and Feedback
We value open and transparent communication throughout every engagement. Clients receive regular updates on progress and are encouraged to provide feedback at key stages. Timely client input is crucial for ensuring that deliverables align with your vision and business goals.
SECTION 4 – Revisions
Where revisions are included in your service or package, we are committed to making adjustments promptly. Our services include a reasonable number of revisions, as specified in the applicable package or agreement, to achieve the desired outcome while maintaining project efficiency.
SECTION 5 – Final Delivery and Ongoing Services
For one-time projects, final deliverables are handed over in the agreed format upon completion and client approval. For ongoing services such as SEO, social media management, and advertising management, delivery is continuous throughout each billing period, supported by periodic reports and updates.
SECTION 6 – Client Satisfaction
Client satisfaction is our ultimate goal. If you have any concerns or issues with a delivered service, we encourage you to communicate with us promptly so we can address them. Client feedback is essential for continuous improvement.
SECTION 7 – Confidentiality
We prioritise the confidentiality of our clients' projects and information. All details, credentials, and materials shared during an engagement are treated with the utmost privacy and respect for intellectual property, and are used solely for delivering the agreed services.
For any questions or clarifications regarding our delivery policy, please contact us at [email protected].
